The BenGlassLaw team exists to assist. We have numerous free materials that Ben has created simply to educate people that might have a legal issue; including books on car accidents, medical malpractice, long-term disability, and how to hire an attorney.
We give these reports, books, and videos away freely because we have an "abundance" mentality. We want to give as much as possible so that people know that we are truly here to assist them.
We established a set of 9 Core Values focused on how we operate both with our clients and internally. Here they are:
Serve The Client
This is your case and your life. We are here to help you make the best decision possible, given your unique legal situation, but nothing happens without your approval and you are kept in the loop 100% about the status of your case. We are here to serve you, period.
Do The Right Thing
We hate the stereotype that lawyers have in this country and we've made it our personal mission to shatter people's assumptions. We believe that you deserve a lawyer and a legal team that is honest, authentic, and ethical. We don't move forward unless we believe with absolute certainty that it is the right thing to do.
We Believe in Respect
Respect is a two way street. We treat every person that calls our office with the same respect and dignity that we would give a personal family member. If you're our client, you're a member of the extended BenGlassLaw family.
Open, Timely Communication
This applies not only to our communication with our clients but our communication with each other. We are a tight-knit group that's committed to getting our clients the best possible results for their case. that means that all parties involved have to be honest, forthright, and keep no secrets from each other. You will be kept up to date on every aspect of your case as it develops.
Empower Through Education
Free educational materials are the foundation of BenGlassLaw. We believe that everybody, whether they hire us or not, deserves to understand their legal situation without having to pay for it. Ben has written over a dozen books and consumer guides and offers them for free. If you'd like one of our free books, please call! We love to give this information away. We're all Virginians, too, and we want this state to be the safes and most educated state in the country.
We Solve Problems
We are good at what we do. Virginians deserve an attorney who is honest, hard-working, and experienced in the Virginia court system. We've been defending clients successfully and fighting for their rights since the day we opened our doors and that will never change.
Strive to Understand People
Many of our clients come to us at one of the worst times of their life. They've been in a car accident, they received improper medical care, or their long-term disability claim has just been denied by the insurance company that they've been paying for decades. People who have been injured and are in pain deserve a law firm that treats them as a person and not as a point on the data sheet.
We Are Forever Learners
We will never stop finding new ways to help our clients and defend them. We only hire members for our team who have made a life-long dedication to improving themselves and helping those around them.
Don't Play Games
If you're looking for a law firm to broker shady deals, keep you out of the loop, and tell you only what you "need to know," we are not the right fit for you. We believe in integrity, sincerity, and professionalism in everything that we do. We are the right law firm for a person that has been wronged and needs a trusted ally to guide them through the legal process.
We recognize that we're not the right law firm for everyone out there, but that doesn't mean we can't assist them in some way. We're always happy to send out our free materials to consumers and if we don't handle the area of law that you need, we have trusted attorney friends that we can refer you to.