At Troutman Sanders we believe that our value lies in how our highly skilled and integrated team can use its collective knowledge of your organization and of your markets to help you realize your most important goals. Knowledge, and how we use it, is the cornerstone of all of our client relationships.
Troutman Sanders’ higher commitment to client care is both a cultural priority and a reflection of a firm-wide effort to ensure that every client’s interactions with our attorneys and staff exceed expectations.
A law firm is more than its head count, the number of its offices or its specific practice mix. Indeed, beyond the “what” and the “how” is the “why” — the core values that explain why this particular group of dedicated professionals has come together to provide clients with the benefit of their collective experience and expertise.
For Troutman Sanders, the “why” that binds us together as a firm matters to the kind of clients we excel at representing — clients who demand not only the highest caliber of legal work, but an equally satisfying relationship with their outside counsel. For us, practicing law is about commitment, and our “higher commitment to client care” is one of the most important values that differentiates us from other law firms. In recognition of our strong client service culture, our firm has been on the BTI Client Service A-Team for 13 consecutive years.
Our higher commitment to client care is both a cultural priority and a reflection of a firmwide effort to ensure that every client’s interactions with our attorneys and staff exceed expectations. Achieving that heightened level of service requires recruiting attorneys and staff who are as passionate about developing satisfying and collaborative relationships with the clients they serve as they are about the law they practice. To that end, our approach to recruiting also reflects another of the firm’s cultural priorities — fostering a diverse and inclusive workforce.
Our experience is that diverse teams generally develop better and more creative solutions for their clients, collaborate more effectively with firm colleagues, and discover the kind of commonalities with clients that often evolve into enduring relationships. The firm proudly supports many initiatives that foster an inclusive environment. For example, since 2008, Troutman Sanders has scored 100 percent — the top rating — in the Corporate Equality Index (CEI), an annual survey administered by the Human Rights Campaign Foundation.
Another significant index of the firm’s culture — working to achieve the betterment of the communities in which our attorneys and staff live and work — has been a hallmark since our founding. In all our offices, our people constantly contribute their time and talent to civic, cultural, charitable, educational and professional organizations, among others. Factor in the thousands of hours of pro bono time that firm attorneys devote every year to cases and causes in which they believe, and the picture that emerges is of a law firm that understands the true meaning of community.